Privacy policy
At Telecom Support, based in Los Angeles, California, your privacy is our priority. We are committed to transparency and safeguarding your personal information whenever you request assistance or connect with our support team.
Information we collect to connect you with the right specialist
We collect only what is necessary to assist you promptly without unnecessary hurdles: your name so we know who we are speaking with, your phone number so our team can reach you, your account ID or registered phone number to pull up your records immediately, and your specific service issue so the appropriate specialist is prepared before calling. That is it. No intrusive surveys or unnecessary forms—just the essential details required to solve your technical or billing issues efficiently and securely.
We never sell or share your personal information
Your details remain strictly within our dedicated in-house team. We do not sell, rent, trade, or transfer your contact information to external call centers, third-party telecom vendors, or unauthorized automation tools. When you schedule a callback, you communicate directly with our qualified support specialists—never outsourced call networks. Protecting your personal data is non-negotiable.
Dedicated support usage and your privacy rights
Your data is used solely to resolve your support inquiry. Once your service ticket is closed, we do not send promotional marketing emails, automated marketing text messages, or unwanted advertisements. We may only reach out to confirm your satisfaction. You always maintain full control over your personal records. If you wish to access, update, or permanently delete your stored information, please email privacy@telecomsupportca.com and our team will fulfill and confirm your request within 30 days.